DELVRA SUPPORT
How can we help?
Tell us what happened, which device you use, and the steps you took. Do not email customer photos, signatures, or other private job information unless it is necessary and you have permission to share it.
Email streaks-24.testers@icloud.comCommon questions
Where is my Delvra data stored?
Projects, photos, notes, signatures, and company details are stored locally on your device. Delvra does not provide an account or cloud sync service.
How do I move my work to another device?
On the Jobs screen, open More, choose Backup & Restore, then Create & Share Backup. Save the backup somewhere you control. On the other device, choose Restore from Backup. Restoring adds jobs that are not already on that device and does not replace existing jobs.
Can I edit a report after generating it?
Yes. Return to the job, update photos, notes, pairings, company details, or customer sign-off, then build the PDF again.
How do I restore Lifetime Unlock?
Open the Lifetime Unlock screen and choose Restore Purchases while signed into the Apple Account that made the purchase. Purchases and restorations are handled by Apple.
What happens if I delete Delvra?
Deleting the app may delete its locally stored data. Create and save a Delvra backup before deleting the app or changing devices.
Is Customer Sign-off a contract?
No. Customer Sign-off records that a customer reviewed the report. It is not a contract, warranty, or legal certification.